At https://viva-zen-ultimate.kratom-planet.com, also known as viva-zen-ultimate (‘the Company’ or ‘we’), it is our commitment to protect your privacy and securely manage your data in a manner that aligns with various privacy standards globally. Our Privacy Policy meticulously details our approach to handling personal data, ensuring compliance with laws such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant regulations.
This policy is designed to cover all aspects of your interaction with our website, applications, services, and products. Please be aware that this privacy policy does not extend to external platforms, applications, products, or services that are accessible via links on our platform; each of these may have its own distinct privacy policies.
Our privacy practices encompass various scenarios where you might interact with us, including but not limited to:
- Using our applications and services as an authorized user
- Visiting our websites that reference this Privacy Policy
- Engaging with communications from us, such as newsletters, emails, calls, or texts/SMS
In the course of these interactions, we may collect a range of personal data, which can include:
- Account details necessary for user authentication and management
- Payment information to process transactions
- Financial records relevant to our services
- Details of your purchases for order processing and fulfillment
- Mobile device identifiers for app functionality and analytics
- Location data where needed for location-based services or marketing
- Feedback you provide us to enhance customer experience
- Social media information if you choose to link your account with us
- Product and service details to tailor our offerings to your preferences
This personal data is collected through various channels, including user-provided information, interactions with our services, and automated technologies such as cookies and tracking pixels. Additionally, we may receive personal data from third parties in accordance with their privacy practices.
We employ a range of cookies on our websites to enhance user experience, provide analytics for service improvement, and remember user preferences. These cookies can be categorized into Strictly Necessary, Preference, and Analytics. Users have the option to control non-essential cookies through our dedicated Cookie Manager tool accessible on our website.
We maintain data retention policies that ensure personal data is kept no longer than necessary for the purposes for which it was collected and as required by law. Once the purpose has been fulfilled, or the legal requirement is met, we take steps to either delete or anonymize your personal data.
To safeguard your personal data, we implement robust organizational measures and employ advanced security technologies. This includes the use of encryption for data in transit and at rest, as well as partnering with secure third-party service providers who are bound by contractual obligations to maintain data privacy standards.
We recognize the importance of protecting children’s privacy. Our services are not directed towards children under the age of 18, and we do not knowingly collect personal data from them.
Under various privacy laws, you may have rights related to accessing, rectifying, erasing, restricting processing, data portability, objecting to certain types of processing, non-discrimination, filing appeals or complaints, and withdrawing consent at any time. These rights can vary based on your location, and we encourage you to reach out to our privacy team for more information or to exercise these rights.
We reserve the right to amend this Privacy Policy at any time. Any changes will be communicated through updates to our website.
For inquiries, unsubscribe requests, or data-related matters, please feel free to contact our privacy team via email at [email protected] or by sending a letter to the address provided on our website. Your privacy and data security are of utmost importance to us, and we are committed to addressing any concerns you may have.